7 Methods To Fix VPN Error 807 (2023 Guide)

In this article, we’ll discuss What Is VPN Error 807? & How To Resolve The Error 807 With The Message “The Network Connection Between Your Computer And The VPN Server Is Interrupted”? 

What To Do When Your Computer Shows VPN Error 807?

Before performing any of the below-mentioned troubleshooting workarounds to resolve the issue. The best thing you can do is restart your device and router first. The action will refresh your entire Operating System and remove all the potentially corrupted temporary data that might be causing the whole issue. 

If it doesn’t help, walk your way through the step-by-step instructions to fix VP Error 807: 

METHOD 1 – Disable Antivirus & Firewall Temporarily

According to tech experts, the issue usually occurs due to Antivirus or Firewall. Both security solutions can be responsible for interfering with the VPN and causing issues, including VPN Error 807. We recommend checking your respective Antivirus Settings to address the issue and disabling certain features. If that doesn’t help, you might have to disable your Antivirus temporarily to see if that’s the main culprit. 

Additionally, you need to check and ensure that your VPN is allowed to go through the activated Firewall. If it is allowed, you might need to disable your Firewall altogether to fix the VPN error 807. You can follow the steps below to disable your Windows Firewall:

STEP 1- Go to the Search menu and look for Firewall.  

STEP 2- Choose Windows Defender Firewall result from the list. 

STEP 3- From the window on your screen, select the option Turn Windows Defender Firewall on or off. 

STEP 4- Now select the option Turn off Windows Defender Firewall (not recommended) for both your Private and Public network settings.  

STEP 5- Hit the OK button to save the changes! 

Now that you have successfully turned off the Firewall, check whether you are still witnessing the VPN Error 807. Hopefully, the problem shouldn’t appear now. 

Must-Read: 3 Issues You Face When Using Windows Firewall

METHOD 2- Connect To A Different VPN Location

Most of the time, VPN Error 807 occurs when the server you are trying to connect to has reached its capacity. If the server is facing some issues, it’s better to try other servers and locations and check if that resolves your issue. 

If that doesn’t fix the error code 807 with the message: “The Network Connection Between Your Computer And The VPN Server Is Interrupted”. You might need to make some tweaks in the VPN Settings. 

METHOD 3- Make Alterations In VPN Settings

It is recommended to make necessary changes in the VPN Security settings to see if it resolves the error code 807. Simply follow the steps: 

STEP 1- Open VPN Properties. 

STEP 2- Navigate to the Security section. 

STEP 3- Simply change the current connection, type to PPTP (Point to Point Tunneling Protocol). 

Once these changes are done, check whether you are still getting the 807 VPN Error. If yes, then some users even suggest using the Automatic option instead of PPTP. So, you can give that a shot too! 

METHOD 4- Use Another VPN Client

If the error persists, perhaps it’s the best time to consider switching to a better VPN Solution. There are several options available in the market, however, if you are looking for a straightforward and easy-to-use VPN, we suggest using Systweak VPN. The software holds a great reputation in the VPN market and it continues to invest in its servers which are spread all over the globe. 

METHOD 5- Check The Router Settings

If you are still getting the VPN Error 807, probably there’s some issue with the Router. According to several users, certain ports need to be opened, which helps VPN to work appropriately. Ensure that the following options are enabled on your Router’s settings: 

• Port 1723 for PPTP VPN
• Protocol 47 GRE
• VPN Pass Through

The procedure is slightly difficult to perform, hence you need to take the help of your Router’s Manual to locate the required settings. 

METHOD 6- Clean Cookies & Invalid Registry Entries

In certain scenarios, VPN Error 807 can occur due to unwanted cookies, and leftover registry entries that might hamper your VPN experience. To fix the issue, we advise users to deep clean their system using a dedicated PC Cleaning & Optimization Utility, since the manual process can take a lot of your time. 

If you are confused, about which one to choose, we recommend using Advanced PC Cleanup. It’s a smart application that runs thorough and speedy scans to locate unnecessary residues, junk files, cookies, history, invalid registry entries, and similar kinds in a few clicks. 

To learn more about Advanced PC Cleanup, you can read the full review here!  

METHOD 7- Reinstall Your Current VPN Client

In case none of the workarounds helped you to fix the VPN Error 807, the last resort is to uninstall the VPN Solution from your system and then download the fresh copy from the official website. 

If you are unaware of uninstalling programs on Windows 10, 8, and 7, you can follow our previous guide, showing the best and safest ways to remove the software. Follow them below: 

Frequently Asked Questions

So, were you able to resolve the annoying VPN Error Code 807 with the message “The Network Connection Between Your Computer And The VPN Server Is Interrupted” Do let us know your suggestions in the comments section below? You can also drop a line on our Facebook or Twitter!